Claims

We believe that part of providing you with the highest level of customer service includes assisting with prompt and efficient claims handling. Our staff are there to handle and manage your claims as they know your circumstances and are dedicated to obtaining a positive outcome for the client and not the insurance company. We are your personal claims advocates and are here for you.

To ensure that your claim is handled efficiently, we would appreciate it if you could notify us of all incidents that may result in a claim to enable us to monitor the claim on your behalf until finalisation.

To notify us of a claim, call us on (02) 4958 3165 or complete the below notification form and we will be in contact with you as soon as possible.